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J
João33714360ukci
Participant
November 19, 2023
Question

Problemas na abertura de um PDF

  • November 19, 2023
  • 1 reply
  • 299 views

Tenho esta mensagem quando abro um documento

Como posso fazer para ultrapassar o problema?

JM

    This topic has been closed for replies.

    1 reply

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    November 24, 2023

    Hi there

    Hope you are doing well and sorry to hear that

    Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.

     

    It looks like the font issue? Have you got the PDF form a different user or have you created it by yourself? Please try to recreate the PDF from the source file using Acrobat Pro application and see if that works.

     

    PLease go to Preferences (Ctrl, CMD+K) > Page display > Under rendering Select 'Use local fonts' > Click OK and reboot the computer and see if that works.

     

    ~Amal

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