Skip to main content
Participant
November 19, 2023
Question

Problemas na abertura de um PDF

  • November 19, 2023
  • 1 reply
  • 299 views

Tenho esta mensagem quando abro um documento

Como posso fazer para ultrapassar o problema?

JM

This topic has been closed for replies.

1 reply

Amal.
Community Manager
Community Manager
November 24, 2023

Hi there

Hope you are doing well and sorry to hear that

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.

 

It looks like the font issue? Have you got the PDF form a different user or have you created it by yourself? Please try to recreate the PDF from the source file using Acrobat Pro application and see if that works.

 

PLease go to Preferences (Ctrl, CMD+K) > Page display > Under rendering Select 'Use local fonts' > Click OK and reboot the computer and see if that works.

 

~Amal