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Participant
April 20, 2021
Question

Problemas na visualização.

  • April 20, 2021
  • 1 reply
  • 403 views

Olá, estou tendo problemas para abrir documentos PDFs pelo Adobe Reader.

Segue exemplo.

 

Se eu escolher outro programa para exibição, abre normalmente.

Alguém poderia me ajudar?

Obrigado.

This topic has been closed for replies.

1 reply

Amal.
Community Manager
Community Manager
April 21, 2021

Hi William

 

Hope you are doing well and sorry for the trouble. As described you are having trouble opening PDFs documents through Adobe Reader, If you choose another program to display, it opens normally.

 

From the description and the screenshot it seems to be a font issue as the font is not properly embedded in the PDF or not present on your system. Please go to Edit (Win) Adobe Acrobat (Mac) > preferences > Page Display > Under rendering , select 'use local fonts' > Click OK and check.

 

For more information about font embedding please check the help article: https://helpx.adobe.com/acrobat/using/pdf-fonts.html

 

Regards

Amal

Participant
April 22, 2021
Olá...

Esta opção já está selecionada.
E as informações continuam com problemas.
Refiz a instalação e também não resolveu.

Mas, agradeço o retorno e atenção.