problems converting pdf to Word doc

Question

I've only been subscribed for a few days, and I've had success converting some documents via my desktop. But I have been constantly getting this message when I try to sign in to do a conversion: "A network error occurred while attempting to sign in". I do not have local network issues, obviously since I'm sending this via the internet. It doesn't matter what document I select either, same problem for all.

Desperate and frustrated, particularly for paying the fee with no one to contact.

Advice??

~graffiti · Accepted Answer

scottp83204865 wrote"A network error occurred while attempting to sign in". I do not have local network issues, obviously since I'm sending this via the internet. Does the same thing happen when you try and convert from here: https://cloud.acrobat.com/exportpdf scottp83204865 wroteDesperate and frustrated, particularly for paying the fee with no one to contact.Actually, since you are using a paid product (and not only the free Reader), there is support but these forums are better in my humble opinion.Customer support phone number: 1-800-833-6687Customer support online: Contact Customer Care

Anonymous · Answer

Step 1 -> Open acrobate PDF fileStep 2 -> Export PDF tool in the right paneStep 3 -> Choose word as export format and choose word documentStep 4 -> Click exportStep 5 -> Name the file as you want

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