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Participant
July 2, 2024
Question

Problems downloading or opening a form fillable PDF in reader.

  • July 2, 2024
  • 1 reply
  • 531 views

I have an Adobe account because of purchase of Photoshop and Premier elemnts. I have the latest version of Reader; Windows 10 Pro machine.

 

In particular, cannot download pdf form fillable PDF from USPTO (government). It says i don't have the prpoer software to download files and suggest a reader downlad from Adobe. Re downloading no help.

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1 reply

Amal.
Legend
July 10, 2024

Hi there

 

Hope you are doing well and thanks for reaching out.

 

Please run the Acrobat cleaner tool (https://adobe.ly/4cwAnzZ), reboot the computer and reinstall the application using the direct link (https://adobe.ly/4bx9M4w) and then try to download the PDF to your computer first and open it with Acrobat Reader application and check.

 

Let us know how it goes.

 

~Amal