Problems downloading or opening a form fillable PDF in reader.

Question

I have an Adobe account because of purchase of Photoshop and Premier elemnts. I have the latest version of Reader; Windows 10 Pro machine.

In particular, cannot download pdf form fillable PDF from USPTO (government). It says i don't have the prpoer software to download files and suggest a reader downlad from Adobe. Re downloading no help.

Amal. · Answer

Hi there

Hope you are doing well and thanks for reaching out.

Please run the Acrobat cleaner tool (https://adobe.ly/4cwAnzZ), reboot the computer and reinstall the application using the direct link (https://adobe.ly/4bx9M4w) and then try to download the PDF to your computer first and open it with Acrobat Reader application and check.

Let us know how it goes.

~Amal

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