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Participant
November 4, 2019
Question

Problems verifying a signature with a Digital Id Certificate (says the certification is invalid)

  • November 4, 2019
  • 1 reply
  • 503 views

Hi All,

 

I would appreciate some help.

 

I use a Digit Id certificate to sign pdf documents, since October 23rd every document signed, says the certification is invalid, whereas before that date everything was ok, the Digital Id was renewed in May 2019 for three years, so, it should not be from the certificate.

 

We have spoke to the Company which issued the certificate and they say its a problem with Adobe Reader. Shouldn't theyhelps fix the problem?

 

Thanks in advance

Manuel Troia

I can send you more information about the issue (namely a document with the certification problem)

This topic has been closed for replies.

1 reply

Legend
November 4, 2019

Reader should give you the information needed. Look closely at Acrobat Reader's report on signature status. What does it say?

Participant
November 4, 2019

Hi,

It just says it's invalid...