Skip to main content
D
danim53513347
Participant
July 3, 2018
Question

Problems with adobe Reader

  • July 3, 2018
  • 2 replies
  • 423 views

Good morning, I have a website for my motorcycle workshop, and I upload pdf of features. The problem I have is that since many computers look bad, from the computer where I work I see it as perfect. From the web server they tell me that they are not to blame. And if a lot of people see it badly and someone sees it well, I imagine it will be adobe Reader's problem. Any solution?

I leave two captures, one of my laptop and one of the computer so you can see the difference,

Thank you.

This topic has been closed for replies.

2 replies

T
Test Screen Name
Legend
July 3, 2018

Acrobat Reader has no connection to how the PDF looks in Chrome. None at all, so this must be a coincidence. You can test this by uninstalling Reader. This may be a new bug in Chrome. I see the same problem in Chrome 67.0.3396.87. In a locked room I keep an old copy of Chrome 49.0.2623, and this shows the file fine. I suggest you report this issue to Google.

The PDF seems to be bad, though. Acrobat Reader, if you use it, may give a message about a bad font.This message is correct! I don't know if it was damaged by your editor or before. If you can share an unedited file, this might be checkable.

    T
    Test Screen Name
    Legend
    July 3, 2018

    The first thing to notice is that both of these seem to be screen shots of the Chrome browser. This does not use Acrobat Reader at all, nor any other Adobe technology. What it does is all up to Google, the makers of Chrome. There are many makers of PDF software: do you have a record of the failing apps?

    Anyway, though it is not an Adobe issue, perhaps you can share a public link to this file. People might be interested to try it. The problem looks as if the wrong font is being chosen. How exactly do you make the PDF?

    D
    danim53513347Author
    Participant
    July 3, 2018

    I updated the Adobe Reader version to the latest on the computer that worked for me. Now it happens to me like in the notebook, which does not look good. The pdf is passed to me, and I enter my data with a free pdf editor. Edit or not edit the pdf looks bad. All this is from Google Chrome, which is the most used of the visistantes of the web. I leave a link that goes to the pdf.

    https://docs.wixstatic.com/ugd/2ec11e_0cf9860d1f884b889f6acc8ae886b686.pdf

    What solution can I have?

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices