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July 27, 2018
Answered

problems with ie printer selection and adobe

  • July 27, 2018
  • 1 reply
  • 440 views

I'm trying to print a pdf document with the Adobe internal plug-in to print , lately the selection screen of the printer appears behind the internal IE Adobe document, forcing me to search the window with printers and print, there is a way to make the selection of the printers on top of the document?

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Correct answer AnandSri

Hello Gio,

We're sorry for the delayed response and inconvenience caused. Would you mind sharing more details about the issue? Is it possible to post a screenshot of the issue/screen/pdf printer window you are getting? https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

What is the version of Adobe Reader installed? To identify, refer to Identify the product and its version for Acrobat and Reader DC

What is the version of the OS installed? Try the suggestion from the following Adobe article and see if that resolves the issue Cannot start print job when printing a PDF from Internet Explorer on Vista

We're here to help, just need more info.

Thanks,

Anand Sri.

1 reply

AnandSri
Community Manager
AnandSriCommunity ManagerCorrect answer
Community Manager
September 23, 2018

Hello Gio,

We're sorry for the delayed response and inconvenience caused. Would you mind sharing more details about the issue? Is it possible to post a screenshot of the issue/screen/pdf printer window you are getting? https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

What is the version of Adobe Reader installed? To identify, refer to Identify the product and its version for Acrobat and Reader DC

What is the version of the OS installed? Try the suggestion from the following Adobe article and see if that resolves the issue Cannot start print job when printing a PDF from Internet Explorer on Vista

We're here to help, just need more info.

Thanks,

Anand Sri.