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February 14, 2017
Question

Program hangs up

  • February 14, 2017
  • 1 reply
  • 306 views

After viewing a report in Adobe Acrobat DC and exiting the viewer my ERP hangs up for several seconds (an average of 20 seconds) before the cursor returns.

I noticed that the Adobe icon shows on the task bar while I am waiting on the system to free up.  This never happened in adobe10.

Is there something I can turn off to speed up this process?

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    1 reply

    Participating Frequently
    February 14, 2017

    Hi Castas,

    For testing purpose, please try turning of the Protected mode from Edit>Preferences>Security(Enhanced) and see if it works well.

    Also, you will have to check with your vendor for ERP settings about the same.

    Thanks,
    Supriya