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September 25, 2019
Question

Purchase Successful waiting feature activation

  • September 25, 2019
  • 3 replies
  • 1339 views

I downloaded the app to my ipad and then subscribed to premium version but all the screen has been showing for 4 hours is a loading screen that reads "Purchase successful.Waiting feature activation" please help

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    3 replies

    Participant
    June 19, 2020

    I have the same problem here. 

    Daniel Schallau
    Known Participant
    June 21, 2020

    Same issue here as well.  I have replied to similar questions on here in hopes of getting some reply from Adobe.  Frustrating.  

    Participant
    April 1, 2022

    Same why is no one helping 

    yakovm89765194
    Participant
    December 22, 2019

    I have the same issue 

    AkanchhaS8194121
    Legend
    September 25, 2019

    Hey there!

     

    I could not find the product details in your description. Would you mind confirming the exact application and subscription/service you are referring above?

     

    Is there anything purchased from "iTune"? If yes, then you probably need to contact to AppleSupport for the purchase confirmation.

     

    Thanks,

    Akanchha