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Anonymous
September 25, 2019
Question

Purchase Successful waiting feature activation

I downloaded the app to my ipad and then subscribed to premium version but all the screen has been showing for 4 hours is a loading screen that reads "Purchase successful.Waiting feature activation" please help

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    6 replies

    key
    Participant
    June 19, 2020

    I have the same problem here. 

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      Daniel Schallau
      Daniel Schallau
      Known Participant
      June 21, 2020

      Same issue here as well.  I have replied to similar questions on here in hopes of getting some reply from Adobe.  Frustrating.  

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      Jonquil23848989gyl3
      Participant
      April 1, 2022

      Same why is no one helping 

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      yakovm89765194
      yakovm89765194
      Participant
      December 22, 2019

      I have the same issue 

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      AkanchhaS8194121
      AkanchhaS8194121
      Legend
      September 25, 2019

      Hey there!

       

      I could not find the product details in your description. Would you mind confirming the exact application and subscription/service you are referring above?

       

      Is there anything purchased from "iTune"? If yes, then you probably need to contact to AppleSupport for the purchase confirmation.

       

      Thanks,

      Akanchha 

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