Skip to main content
kimk27402767
kimk27402767
Participant
March 22, 2017
Answered

purchased wrong adobe product...need to change

  • March 22, 2017
  • 3 replies
  • 572 views

I just purchased the adobe acrobat reader product in error.  Would like to speak to someone about creative cloud services. Specifically regarding GIF files and which product will work best for me...Thank you!

    This topic has been closed for replies.
    Correct answer Test Screen Name

    You'd have to contact Adobe for that. But I can tell you that Acrobat is absolutely nothing to do with this. The only product that might be relevant is Adobe Photoshop. But you probably just need some training in how to upload to Facebook. I've never tried an animated GIF with Facebook.

    3 replies

    T
    Test Screen NameCorrect answer
    Legend
    March 22, 2017

    You'd have to contact Adobe for that. But I can tell you that Acrobat is absolutely nothing to do with this. The only product that might be relevant is Adobe Photoshop. But you probably just need some training in how to upload to Facebook. I've never tried an animated GIF with Facebook.

    T
    Test Screen Name
    Legend
    March 22, 2017

    Ok... When you say a GIF do you mean a little movie.

    Do you already have the movie, or want to make it?

    once you have it, you just upload it to Facebook like any other Picture.

    kimk27402767
    kimk27402767Author
    Participant
    March 22, 2017

    example:..i downloaded a GIF emoticon...it had motion to it...when I tried to post it to FB, it did not move...it was just a picture...

    kimk27402767
    kimk27402767Author
    Participant
    March 22, 2017

    Can I just please have a refund?...this is all too complicated for me..thank you!

    T
    Test Screen Name
    Legend
    March 22, 2017

    Adobe Reader is free. What did you buy? And what do you want to do with GIF? Still GIF pictures or movies?

    kimk27402767
    kimk27402767Author
    Participant
    March 22, 2017

    Sorry, it was the PDF pack I purchased.  I don't know much about this kind of thing. I wanted to be able to post GIF's on FB and things of that sort and someone recommended Adobe to me, so here I am.  I don't want to still the GIF at all, in fact that is the problem I am having and I want to stop that from happening.  Can one of your programs help me with sending out GIF's in motion to be posted on FB, twitter, etc.?

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices