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Participant
February 18, 2021
Question

Quickprint fails with simultanous installed Adobe Reader DC and Adobe Acrobat Pro

  • February 18, 2021
  • 1 reply
  • 335 views

Hello,

 

since i've installed the Adobe Acrobat Pro the Quickprint-Function doesn't work any more.

The Standard-program for pdf is still Adobe Reader DC and it works fine when you open pdf's.

 

When i now try to quickprint the pdf (from Outlook or directly the pdf) it opens in the Adobe Acrobat Pro in the background even it isn't the standard.

But i really need the Adobe Reader to be Standard due to Restrictions on my Terminalserver for several users to use Adobe Acrobat Pro.

 

I tried to reinstall the Adobe Reader, looked for registry-settings espacially for printing (couldn't find any) and i don't get a clue what else i can do.

Adobe Reader Version is 2021.001.20138 and Acrobat Version is 2020.001.30020 used on a Windows Server 2016.

 

Thank you

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1 reply

Participant
February 22, 2021

I can QuickPrint from Outlook but regular prints from Acrobat Pro DC just come out as blank pages. I need help on this too!