Skip to main content
Participant
May 17, 2025
Question

QUIERO TERMINAR MI PLAN DE ACROBAT PRO PERO ME ARROJA ERROR

  • May 17, 2025
  • 1 reply
  • 219 views

Hola quiero cancelar mi plan de acrobat pro debido a que me fue imposible editar y agregar texto en un PDF, considero que el programa es muy dificil para mi y deseo terminar el plan.

 

el error que me arroja esta en la captura.

1 reply

creative explorer
Community Expert
Community Expert
May 18, 2025

@diego_0259 The "unable to load data" error when attempting to edit and add text to a PDF generally indicates that the Acrobat is having trouble accessing or processing the PDF file's content. This prevents the app from properly displaying the file and enabling editing functions. Next question is are you using the web-based on the desktop. Because, you would have less issues if you use the desktop app. Because, if you're using the app that operates in the cloud, any connectivity problems will directly affect the application's ability to load the PDF data. Hence, why I say, use the desktop. I have been using Acrobat Pro for over 25 years now and only use the desktop version with no issues like you have encountered

m