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coachej
Participant
April 10, 2017
Question

RdrCEF.exe Application Error- Acrobat Reader DC

  • April 10, 2017
  • 2 replies
  • 4877 views

I have loaded and reloaded Adobe DC Reader and every time I open a PDF file I get this error message RdrCEF.exe. It is annoying. What gives and how do I get rid of this message?

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    2 replies

    Sunil_Soni
    Adobe Employee
    Adobe Employee
    April 12, 2017

    Hi Coachej,

    Please provide following information if you observe the issue even after updating application to latest version of it :

    • platform/OS Information
    • Reader DC Version
    • Provide exact steps when seeing error
    • Screenshot of the error
    • Screenshot of the Task manager, make sure RdrCEF.exe is shown in the screenshot

    Kindly let us know how it goes.

    -Thanks

    Acrobat Team

    AkanchhaS8194121
    Legend
    April 10, 2017

    Hi Coachej,

    In order to fix the error message appears on the screen You may try the following steps-

    • Check the updates for the application.

            Launch Adobe Reader>Help>Check for update

    • If that doesn't work, then you may refer to the forum thread RdrCEF.exe Application error when opening Reader where similar issue has been addressed.
    • Follow the  suggestions which were marked "Helpful". Because those suggestions have fixed the problem for some users.

    Let us know if non of the solution works for you.

    Regards,

    Akanchha