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kinnarid62407638
Participant
March 9, 2018
Answered

Re: Can I use free Reader DC to insert a digital ID/signature in a fill in form?

  • March 9, 2018
  • 1 reply
  • 592 views

Hi Akanchha,

I have the option as 'allowed' in the document properties, it still does not allow me to sign the pdf file.

When I open Tools-Certificates , the option of Digitally Sign at the top is greyed out. Please help!

Thanks,

Kinnari

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    Correct answer AkanchhaS8194121

    Hi Kinnarid,

    Adobe Reader should help you signing the pdf document. But before that you need to check whether document security allows you to "Sign" the document or not?

    Open document >right click "Document Properties">Security>Signing

    2-  Or try "Sign Out" and "Sign In" in the application. Open Adobe Reader>Click [Name at upper right corner]>Sign Out.

    Related Help document- Signing PDFs

    3-  Close the application completely and reopen it, as there's also a possibility when you select the "Digital Sign" under Certificates it becomes grade out until you don't drag the mouse and create a signer box on the document.

    Hope this helps.

    Regards,

    Akanchha

    1 reply

    AkanchhaS8194121
    AkanchhaS8194121Correct answer
    Legend
    May 4, 2018

    Hi Kinnarid,

    Adobe Reader should help you signing the pdf document. But before that you need to check whether document security allows you to "Sign" the document or not?

    Open document >right click "Document Properties">Security>Signing

    2-  Or try "Sign Out" and "Sign In" in the application. Open Adobe Reader>Click [Name at upper right corner]>Sign Out.

    Related Help document- Signing PDFs

    3-  Close the application completely and reopen it, as there's also a possibility when you select the "Digital Sign" under Certificates it becomes grade out until you don't drag the mouse and create a signer box on the document.

    Hope this helps.

    Regards,

    Akanchha

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