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allisherm
Participant
January 22, 2018
Question

Re: "Document could not be saved. There was a problem reading this document (14)."

  • January 22, 2018
  • 1 reply
  • 531 views

So today, I completely filled out a 10 page PDF and then tried to save it and was given this error code (14.)

I did A LOT of googling and found many suggestions for fixing it but none that actually worked.

I am only posting this to share that I had actually found a loophole for sending the file since I could not print or save.

I went to "File", "Send File", "Attach to email", "Use Webmail (Since I don't have access to Outlook on my comp.)"

I was able to log into my email and send it to a colleague as well as print.

Obvi. this is just a temp fix, it doesn't actually help with saving the document as its still corrupted.. but it helped out in a time crunch! Corrupted PDF file, help.​

    This topic has been closed for replies.

    1 reply

    AnandSri
    AnandSri
    Legend
    February 8, 2018

    Hello allisherm

    Sorry for the delay in response to your query and apologize for the inconvenience caused. Please disable the protected mode temporarily and see if the issue still persists. To disable the Protected mode, refer to Protected View feature for PDFs (Windows), Adobe Reader

    Note: Enable the protected back as disabling it for testing purpose only.

    If the issue still persists, and the issue is specific to one PDF file, is it possible to share the PDF file with us so that we can try it at our end? Share the PDF file using Adobe Send and share the link via private message. How Do I Send Private Message Link: https://forums.adobe.com/thread/1184148

    Let us know how it goes and share your findings.

    Regards,

    Anand Sri.

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