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umam69476575
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April 6, 2018
Answered

Re: download help

  • April 6, 2018
  • 1 reply
  • 314 views

     I mac

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Correct answer Meenakshi_Negi

Hi Umam,

As you are experiencing issue in installing the Adobe Acrobat Reader DC on your Mac, try the steps mentioned below:

- Run the cleaner tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs on your machine

- Reboot the machine

- Download the installer file from here Adobe - Adobe Acrobat Reader DC Distribution

Check if this resolves the issue.

If you still get an error message or issue in installing the application, let us know.

Regards,

Meenakshi

1 reply

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
April 9, 2018

Hi Umam,

As you are experiencing issue in installing the Adobe Acrobat Reader DC on your Mac, try the steps mentioned below:

- Run the cleaner tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs on your machine

- Reboot the machine

- Download the installer file from here Adobe - Adobe Acrobat Reader DC Distribution

Check if this resolves the issue.

If you still get an error message or issue in installing the application, let us know.

Regards,

Meenakshi