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Inspiring
May 24, 2017
Answered

Reader 11.0.20 Opening PDF's very very slowly

  • May 24, 2017
  • 3 replies
  • 4585 views

Hi

I have deployed the new version of Reader (11.0.20) to all machines in my organisation and a few users are expirencing a serious delay from opening a PDF to it actually appearing.

To begin with, this appeared to be only when opening them from an Outlook 2016/2013 client, but other users have now experienced this with local PDF's too.

Is anyone else experiencing this?

OS: Windows 7 Pro

Thanks

Tom

    This topic has been closed for replies.
    Correct answer Adorobat

    Hi Tom,

    Please refer to the steps suggested in the links below discussing same topic:

    Slow opening of .pdf files - Adobe Reader XI

    Reader 11 very very slow

    PDF files opening slow using Acrobat reader 11.0.06

    Please note: Disabling Protected Mode is for troubleshooting purpose only. Enable Protected Mode when troubleshooting is complete.

    Thanks,

    Shivam

    3 replies

    Legend
    May 26, 2017

    Have a nice day, and best of luck finding a person who might have a reply and wants to take a chance on personal abuse.

    Legend
    May 26, 2017

    Yes, it's the latest update to Reader 11, quite possibly the final one since it goes EOL on 15 October this year. So why are you running Reader 11, which is practically obsolete, rather than the current version Reader DC, which has been out for several years?

    Inspiring
    May 26, 2017

    I forgot the part where I said, I want some general advice on what to install....

    My problem lies within 11.0.20 .. Unless you have advice on that, do one you mug.

    Adorobat
    AdorobatCorrect answer
    Participating Frequently
    May 26, 2017

    Hi Tom,

    Please refer to the steps suggested in the links below discussing same topic:

    Slow opening of .pdf files - Adobe Reader XI

    Reader 11 very very slow

    PDF files opening slow using Acrobat reader 11.0.06

    Please note: Disabling Protected Mode is for troubleshooting purpose only. Enable Protected Mode when troubleshooting is complete.

    Thanks,

    Shivam

    Inspiring
    May 26, 2017

    Thanks for the 3/4 year old articles but this has only become an issue from 11.0.19 to 11.0.20

    Rather hear from some IT managers thanks

    Legend
    May 26, 2017

    Why are you installing such old software which goes eol in a few months?