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December 21, 2018
Answered

Reader 2019.010.20064 - XFA forms open twice then fail to load data - Continued again

  • December 21, 2018
  • 1 reply
  • 497 views

On 17 Dec Anad Sri wrote:

Thank you for your time and patience on this. The Engineering team has identified the issue and working on a fix on high priority. To confirm the fix, we shared a workaround/fix to the users reported the issue according to their environment and requested them to test it.

The fix/workaround shared with the users was not a production binary and should not be used on Production environments. We are working on an official patch which will be released shortly.

When is this going to happen?  It's crippling business.

Thank you.

    This topic has been closed for replies.
    Correct answer AnandSri

    Hello SQNAdministrator,

    I am sorry for the trouble and for the delayed response, please install the latest patch available of Adobe Reader 19.010.20091 from help>check for updates, or manually from 19.010.20091 Planned update, February 12, 2019 — Release Notes for Acrobat DC Products

    Reboot the machine and check.

    Let us know if you experience any issue.

    Thanks,

    Anand Sri.

    1 reply

    AnandSri
    AnandSriCorrect answer
    Legend
    February 12, 2019

    Hello SQNAdministrator,

    I am sorry for the trouble and for the delayed response, please install the latest patch available of Adobe Reader 19.010.20091 from help>check for updates, or manually from 19.010.20091 Planned update, February 12, 2019 — Release Notes for Acrobat DC Products

    Reboot the machine and check.

    Let us know if you experience any issue.

    Thanks,

    Anand Sri.