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Participating Frequently
August 8, 2008
Question

Reader 9 PDF printing problems

  • August 8, 2008
  • 61 replies
  • 47319 views
I have a Kyocera FS-C5015N. When I print any multi-page PDFs to the FS-C5015N, only the first page comes out or nothing at all. I have tracked the problem down to Adobe Reader 9. I say this because I can successfully print multi-page PDFs using version 8.2. But I cannot with v9. I have downloaded the latest drivers from Kyocera's website. Same problem. I can successfully print with Word, Excel, etc. just not Adobe Reader v9. Any ideas on what I can do to resolve this issue? Thanks.
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    61 replies

    Participating Frequently
    October 16, 2008
    It is not a RAM issue for us. The reason I say this is that I can print PDFs just fine with Adobe Reader 8. That is to say, I uninstall Adobe Reader 9 from a machine, install Adobe Reader 8, and tada, the multi-page PDF prints just fine. However, with Adobe Reader 9 installed we can only print one page at a time on multi-page PDFs. All multi-page PDFs we have tried are affected by the bug in Adobe Reader 9. Since so many different users are having the SAME problem with various printer models, it does seem the issue is with Adobe Reader 9. Will Adobe please acknowledge this problem and let us know when a fix will be available?
    Participant
    October 16, 2008
    same problem. but I can print each page one by one.
    MichaelKazlow
    Legend
    October 16, 2008
    If you can print each page, perhaps the printer needs more RAM or
    perhaps your computer system is running low on resources (could be RAM,
    free hard disk spsce or for earlier versions of Windows system pointers).

    Mike
    Participant
    October 16, 2008
    Currently using Windows XP Professional machines with Adobe Acrobat 9 Pro.
    Users cannot print PDF documents in Adobe Acrobat 9 Pro in Colour to the TOSHIBA eStudio 3150c machine - i.e. The 2nd page doesn't print or double-sided printing doesn't work or you get errors when you try to print the PDF document.
    I've found these instructions help (see below), but really need a FIX for this recurring problem!!
    Change the font and resource policy to Send for Each Page.
    Note: Your printer drivers must be PostScript capable to use this procedure.

    Change the font and resource policy to Send for Each Page.

    Note: Your printer drivers must be PostScript capable to use this procedure.

    Open Acrobat or Adobe Reader.
    Choose File > Print.
    Click the Advanced button.
    The pop-up window that appears will look different depending on what print driver you have installed. If your driver is PostScript capable, then there should be a PostScript Options section.
    In the PostScript Options section, change the "Font and Resource Policy" dropdown to "Send for Each Page".
    The document then should print as per normal.
    Participant
    May 14, 2009

    I just upgraded from 9.1 to 9.1.1 on Windows XP and I finally have double-sided (duplex) printing back!

    Participant
    October 15, 2008
    I am having the same problem, We tried print a range of pages using Reader 9.0 and regardless of the range given, it will only print the first page of the range. We have over 15 printers HP Laserjets and Canon iRs on our network using PCL, PS and UPF drivers. It behave exactly the same way on every printer we tried.

    While using the same PDF document, we tried the same print range operation using Adobe Reader 8.x and it printed the complete range of pages with no problems!!

    This translate that is NOT a driver issue or anything of that nature, IT IS SIMPLY ADOBE READER 9 WENT OUT TO THE MARKET WITH LOTS OF BUGS!!!

    Adobe please fix the problem!!!
    Participant
    October 15, 2008
    I am having the same problem, We tried print a range of pages using Reader 9.0 and regardless of the range given, it will only print the first page of the range. We have over 15 printers HP Laserjets and Canon iRs on our network using PCL, PS and UPF drivers. It behave exactly the same way on every printer we tried.

    While using the same PDF document, we tried the same print range operation using Adobe Reader 8.x and it printed the complete range of pages with no problems!!

    This translate that is NOT a driver issue or anything of that nature, IT IS SIMPLY ADOBE READER 9 WENT OUT TO THE MARKET WITH LOTS OF BUGS!!!

    Adobe please fix the problem!!!
    Participant
    October 10, 2008
    Thanks DaveGM. That fixed our problem with printing to our Kyocera. Thank You!!!
    Participant
    October 10, 2008
    I have the same problem but not with postscript. I'm using an inkjet. Reader 9 prints only the LAST page of a pdf. Printer dialog says printing 1 of 1 no matter how big the doc is.

    Mac Preview prints multi-page pdfs just fine.

    I couldn't use Reader 8 because it always crashed. Now I'm not going to use Reader 9 either. I'm trying to solve too many other Adobe failures to bother with this.

    Unless there's a simple solution, I'll use Preview or Acrobat Pro.
    Participant
    October 9, 2008
    Hello : Here is the Link for that post script driver
    http://www.adobe.com/products/printerdrivers/
    Participant
    October 9, 2008
    JackOc :
    Hello ! I had to download the Generic Post Script Printer at Adobe , then the pages would print OK and not in Reverse . But my HP Printer would only print 5 pages at a time, as it is for home use and not commercial so it does not have enough memory to take all the 89 pages i was trying to print from a CD for the DVD-VCR player that we just bought . You may want to try that ! as it took me 4 days to figure it out . The Generic Post Script Printer is free from Adobe and i think they are listed under Products . But if you can not find it let me know and i will post the link for you .
    Participant
    October 9, 2008
    We are having the same issue with Reader 8 or 9 and Canon IR 3200. I can use Adobe Standard 6 without an issue. However I am not going install my single copy of Adobe 6 on 150 computers.