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gfox86
gfox86
Participant
September 17, 2018
Question

Reader Crashes when opening a signed PDF.

  • September 17, 2018
  • 1 reply
  • 359 views

Whenever I am opening a specific signed PDF, Reader is crashing. If I attempt to open the PDF in Explorer, Explorer crashes.

However, when I attmpt to open the PDF from another computer, I can open it without issue.

Any ideas what may be causing this behaviour?

Win 7 64 Bit - Reader version 2017.011.30096

    This topic has been closed for replies.

    1 reply

    Adorobat
    Adorobat
    Participating Frequently
    September 18, 2018

    Hi gfox86,

    As per the issue description mentioned above, Reader crashes when opening a signed pdf, is that correct?

    Would it be possible to share the pdf file you are working with to replicate the issue at our end? To share the file here in the forums, refer to the steps given in this link: How to share a file using Adobe Document Cloud

    You may also share the link for the pdf via private message - How Do I Send Private Message

    Let us know if you need any help.

    Shivam

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