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Participant
December 2, 2023
Question

Reader crashing as computer boots up.

  • December 2, 2023
  • 1 reply
  • 479 views

I'm getting this error every time I boot up my computer. I've tried uninstalling and reinstalling and it didn't work.

 

Operating System: Windows 11 Pro 64-Bit IP 26002
Processor & Graphics Card: Intel i9-12900H + 16GB NVIDIA GeForce RTX 3080 [+$800]
Display: 15.6" QHD 240Hz IPS-Type Anti-Glare (2560 x 1440)
SSD Storage & Memory: 2TB PCIe Gen 4 SSD (2x)+ 64GB DDR5 4800MHz RAM (2 Dimm)
Processor Thermal Cooling Solution: Thermal Grizzly Conductonaut Liquid Metal Compound

Not sure how to get this to stop. Any help would be greatly appreciated. Thank you.
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1 reply

Abambo
Community Expert
Community Expert
December 8, 2023

Try, after uninstalling, AcroCleaner (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html) before downloading the latest version and reinstalling.

ABAMBO | Hard- and Software Engineer | Photographer