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Participant
May 17, 2017
Question

Reader DC 15.007.20033 keeps updating to new version

Hello,

i'm running Reader DC 15.007.20033 on Windows 8.1 and for some reason the application keeps updating to a newer version despite my efforts to prevent it.

this is what i dit so far;

used DC Customization Wizard to prevent application to update, these settings seem to work because there a no longer options to update to application from the help menu and also there is no "updater" section anymore within the preferences. Users report they get a popup in which the application offers to install an newer version. Users say "no" but the application still intalls a new version. Maybe this is caused by the "Acrobat Updater Service"-service so i disabled the service.

Problem still occurs. I haven't been able to reproduce this myself but the user has reported it multiple times. so far i haven't been able to fix it.

Am i missing something? - thanks in advance

(i have specific reasons to stay on this version so i don't want to update)

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