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Caryl242400101m5w
Participant
April 28, 2022
Question

Reader DC closes

  • April 28, 2022
  • 1 reply
  • 267 views

Acrobat Reader DC closes on its own overnight (I leave 2 screens open when I'm working).

Program problem or my computer problem?

Any way to stop this from happening?

This topic has been closed for replies.

1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
April 29, 2022

Hi Caryl

 

Hope you are doing well and sorry for the trouble.

 

Do you get any error messages when the application closes? If yes, please share the screenshot of the same for a better understanding.

 

Would you mind sharing the version of the Acrobat Reader DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version installed. Go to Help > Check for updates and reboot the computer once.

 

You may also try to repair the installation from the help menu (Window Only) Go to Help > repair installation and see if that works.

 

Regards

Amal

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