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August 15, 2017
Question

Reader DC crashes with opening pdf attachment in SAP

  • August 15, 2017
  • 0 replies
  • 920 views

WIth the DC versions 2017.012.20095 and 2017.012.20093, when opening a pdf attachment within SAP, Adobe Reader crashes with log ...

Faulting application name: AcroRd32.exe, version: 17.12.20095.42964, time stamp: 0x598c70ba

Faulting module name: AcroRd32.dll, version: 17.12.20095.42964, time stamp: 0x598c7092

Exception code: 0xc0000005

Fault offset: 0x0089237b

Faulting process id: 0xcd8

Faulting application start time: 0x01d315f0c5eaadc7

Faulting application path: C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.exe

Faulting module path: C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.dll

Report Id: 1fb8bebc-e7bb-4800-9e07-064dd0bc191f

Faulting package full name:

Faulting package-relative application ID:

Has anyone else seen this issue?  When we roll back to the 2017.009.20044 version, it works just fine.

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