Reader DC not listed in Managed Add-ons in IE11

Question

We have a forms application with a form submit feature. Since it is submitting to a web page we need to run this from the Adobe Application. I have installed Adobe DC Reader on a Windows 10 laptop (workgroup) and can open a PDF in the browser; however, I am unable to disable the add-ons to have it open in the Reader Application. I have re-installed and also tried to repair the installation.

Any assistance in finding the Adobe Add-on in the Managed Add-ons would be appreciated.

Note: I did select All Add-ons:-)

Regards,

Robert

AadeshSingh · Accepted Answer

Hi Nexent1Uninstall Reader DC using the cleaner tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs Reset IE. Restart your system.Now download Acrobat Reader DC suing this link Adobe - Adobe Acrobat Reader DC Distribution ​Check for the Add-on now. Display PDF in browser Adobe Acrobat DC, Acrobat Reader DCRegards,Aadesh

Nexent1 · Answer

Thank you Aadesh, I was able to resolve my issue.

During the removal I also noticed I had Foxit and ashampoo installed on my PC. They were added by the PC manufacturer. I removed both of those as well.

The final success was I noticed the small print on the article about Display PDF in browser that suggested to look at the Run Without Permissions. (see below). I was under the impression if you selected 'All Add-ons' it would include those. I suspect this may have been my issue all along.

"Note:

If you do not see the Adobe PDF Reader add-on, try the other options on the menu. For example, on some systems, the add-on appears when you select Run Without Permission."

Once I was able to see the Adobe PDF Reader" in the add-on list and disable it, the application worked correctly.

Again, thank you Aadesh.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded