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Participant
May 4, 2022
Question

Reader DC not saving preferences

  • May 4, 2022
  • 2 replies
  • 392 views

Using Reader DC version 2022.001.20117/64 bit on a Windows 11 system.  When I change a preference, close the window and reopen it the change has reverted back to the default setting.

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2 replies

Bernd Alheit
Community Expert
Community Expert
June 20, 2022

Did you press the OK button?

Harsh Vardhan Pareek
Participating Frequently
June 20, 2022

Hi @Tim24320115v1s7 

 

As mentioned that the app does not keep your last change setting from the preferences. If you are still having trouble, would you mind sharing a few more details to understand the issue better?

  1.  Is it happening with a particular preferences option?
  2. Application version?

 

Make sure that the app is updated to the latest version.

 

We are looking forward to hearing back from you.

 

Thanks,

Harsh