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chareekc
Participant
April 21, 2017
Question

Reader DC opens pdf to save as dialog box. . .

Has anyone seen this before and is there a fix for it?  Thanks

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    7 replies

    AkanchhaS8194121
    Legend
    April 21, 2017

    Hi Chareekc,

    Could you please share the screenshot of the dialog box you have mentioned above?

    I am assuming you are referring to the online storage options when you are saving the document.

    You may open Acrobat and go to Preferences> General> Show Online Storage When Saving Files (Uncheck Box)

    If this is not what you are looking for please help us with more information.

    Regards,

    Akanchha

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    chareekc
    chareekcAuthor
    Participant
    April 24, 2017

    It's not happening on my machine.  It's happening on one of the secretary's machines.  When I click the link, the document is placed in my downloads.  When she links the click it opens to a save as dialog box??  I have never seen this before.  Very interesting. . .

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    Sunil_Soni
    Adobe Employee
    Adobe Employee
    April 25, 2017

    Hello chareekc,

    what is the file format ?

    -Thanks

    Sunil Soni

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