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Participant
May 17, 2021
Answered

Reader DC: Update broken AcroRdrDCUpd2100120155_MUI.msp

  • May 17, 2021
  • 1 reply
  • 1262 views

Dear community,

 

the latest (and critical) update package for multilanguage installation is broken.

https://ardownload2.adobe.com/pub/adobe/reader/win/AcrobatDC/2100120155/AcroRdrDCUpd2100120155_MUI.msp

 

It is not possible to install, error message occurs saying configuration file is broken.

If i open the package in Orca, i cannot see the usual structure. It shows limited  entries only

 

I also downloaded it several times since last week, it is always broken like this.

 

How to inform the developers to fix this update package?

 

Best regards

 

Torsten

This topic has been closed for replies.
Correct answer TEG_IT

Dear Meenakshi,

 

after some more testing  on a different machine, i recognized that my installation was broken.

After uninstallation of Reader DC and reinstalling, i was able to apply the latest update, too.

 

Thank you for your support,

 

Torsten

1 reply

Meenakshi_Negi
Legend
May 17, 2021

Hi Torsten,

 

Thank you for reaching out and sorry for the trouble.

 

Could you please let us know from where exactly you are trying to install the latest update?

Also, share the screenshot of the error message you receive and the OS version on the machine.

 

Thanks,

Meenakshi

 

 

TEG_ITAuthorCorrect answer
Participant
May 18, 2021

Dear Meenakshi,

 

after some more testing  on a different machine, i recognized that my installation was broken.

After uninstallation of Reader DC and reinstalling, i was able to apply the latest update, too.

 

Thank you for your support,

 

Torsten