Reader DC won't open on windows 10

Forum|Forum|5 years ago
February 18, 2021
3 replies
654 views

As with many others, I cannot open Adobe Acrobat Reader DC in windows 10.
Here's what I tried:
Tried installing on the C: drive, then giving users full access. Didn’t Work

Tried installing an old version, and installing updates. Didn’t work

Uninstalled, removed the reader folders in AppData. Reinstall. Didn’t work.

Uninstalled, reinstalled with win 7, and once with win 8 compatibility, with and without administrator access. Once in a while, I'd get a "Protected view" error, and if I shut it off, it'd open, but when I shut it off permanently in reader, I still couldn't get back in.

Crash or freeze

This topic has been closed for replies.

A

Anonymous

Wow. Contacted adobe support for an this issue. First tech connected in, tried a few things to get reader going, but it was all stuff I had tried. Then shift change, new tech refused to connect in, and basically refused to help me anymore, telling me to post in their support forums, which I did several days ago, with no solutions offered.

I'm going to see if my superiors will authorize the use of Foxit reader, as Adobe support is clueless, worthless, and just plain horrible.

D

defaults7hoqxykim24

Participant

I'm getting a "there was an error while reading a stream"

I can't print anything...just started an hour ago...updated the app...no change

A

Anonymous

I've been fighting with this for three weeks. Any assistance would be appreciated.

D

defaults7hoqxykim24

Participant

I just downloaded Foxit

A

Anonymous

I wish I could do that, but it's not approved softawre in my company.

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