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hgw53t
Known Participant
December 9, 2019
Answered

Reader DC zoom setting varies on a particular saved file

  • December 9, 2019
  • 4 replies
  • 3727 views

Hello- zoom setting will change on at least one particular saved file on my laptop computer.  I click on the two top book marks & zoom defaults to 53.2% every time. It will stay at 53.2% for all bookmarks in that file until I manually increase zoom.  I increase zoom to say 100% and it stays at 100% until I click on either top two bookmarks.  I have tried edit> preferences> page display> zoom (changed from automatic to 100%...etc.) & still will not keep zoom at 100%. 

 I can send screen shots to you if that will help diagnose the problem.

    This topic has been closed for replies.
    Correct answer Test Screen Name

    Bookmarks can have a zoom built in (optionally). So what is happening to you, is what is designed to happen. This could only be fixed by editing the bookmarks in paid-for Acrobat.

    4 replies

    P
    Patel mohit
    Participant
    July 21, 2023

      I increase zoom to say 100% and it stays at 100% until I click on either top two bookmarks

    Bernd Alheit
    Community Expert
    Bernd AlheitCommunity Expert
    Community Expert
    July 21, 2023

    This is correct. Does you have a question?

    S
    Suraj5E8D
    Participant
    December 7, 2020

    Ok

    T
    Test Screen NameCorrect answer
    Legend
    December 10, 2019

    Bookmarks can have a zoom built in (optionally). So what is happening to you, is what is designed to happen. This could only be fixed by editing the bookmarks in paid-for Acrobat.

      H
      hgw53tAuthor
      Known Participant
      December 15, 2019

      Thank you for the reply.  I'd like to know exactly what paid version I would need to correct this "problem" I have.

      ls_rbls
      Community Expert
      ls_rblsCommunity Expert
      Community Expert
      December 15, 2019

      Adobe Acrobat Pro DC.

       

      You may download from and follow installation guidance from here:

       

      https://helpx.adobe.com/ca/download-install/kb/download-install-acrobat-subscription.html 

       

      See other options and subscription plans here:

       

      https://acrobat.adobe.com/us/en/acrobat/pricing.html 

       

       

      ls_rbls
      Community Expert
      ls_rblsCommunity Expert
      Community Expert
      December 10, 2019

      Hi,

       

      please also share your OS and version and verify if this is only happening with just that file or with every PDF file. Alternatively, can you also verify if the same issue occurs in another computer with different operating system?

        H
        hgw53tAuthor
        Known Participant
        December 15, 2019

          Hello & I use a Windows 7 Home Premium with SP1 installed.  I've been using Firefox Browser & is up to date.  I did open that same file on another computer (Windows 10 & Microsoft Edge Browser) via Adobe Document Cloud & behaves exactly the same way. 

          The file I'm opening is the only one that behaves like that as far as I know.  I will attach that file for you to look at if you would.

          I would really appreciate a reply and/ or feedback  Is_rbls.

         

         

         

         

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