Reader does not launch

Hi there

Hope you are doing well and sorry for the trouble. As described the application is not launching and you are unable to open it.

Please try to create a new test user profile with full admin rights in Windows and try using the application there and check.

If it still doesn't work, please remove the application using the Acrobat Cleaner tool - https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html reboot the computer once and reinstall the application using the link - https://get.adobe.com/reader/enterprise/

Regards

Amal