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Participant
April 25, 2023
Question

Reader does not open

  • April 25, 2023
  • 1 reply
  • 373 views

Problem that Reader did not open when required. Uninstalled, re-installed. No result. Unable to contact Adobe thro website. Any help much appreciated.

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1 reply

AkanchhaS8194121
Legend
May 31, 2023

Hi @Peter29580578fosv 

 

Sorry to hear about the trouble caused. We apologize for the delay in response.

If you continue to experience the same issue, then please try the following troubleshooting steps:

1- Restart your device. Sometimes, restarting the machine solves complex issues.

2- Once done, 

Run this cleaner tool to remove the existing installer and application’s file traces:

https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html

Download the Acrobat Reader installer from here:

https://get.adobe.com/reader/enterprise/ 

If nothing works, create a hidden admin account on your system and launch the Acrobat in that. 

 

Thanks,

Akanchha