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tomc13035375
tomc13035375
Participant
November 14, 2019
Question

Reader Extended Not Working - can anyone help?

  • November 14, 2019
  • 1 reply
  • 695 views

Hello

 

I have several PDF order forms that i use a MailMerge plugin (evermap.com) to populate form fields from spreadsheets. I have been bulk generating these forms for several years with Reader Extended Form Filling enabled so the customers cannot overwrite the original PDF forms i create.

 

I am now getting the error 'This document enabled extended features in Adobe Acrobat Reader. The document has been changed since it was created and use of extended features is no longer available.'. I am still creating the forms in the same way but now none seem to be working.

The forms are all created in Acrobat Pro DC from a form that is already saved in reader extended format. I then view the created forms in Acrobat Reader DC. All versions of Acroabt and the plugin are up to date.

 

I have seen the 'fix' that suggests to 'Save a Copy'. This isnt an option for me as i would have to save a copy for a few thousand forms!

 

Can anyone help?

This topic has been closed for replies.

1 reply

T
Test Screen Name
Legend
November 14, 2019

How do you "bulk generate" with Reader Extensions? Do you mean you fill them in bulk with non-Adobe tools (destroying the Reader Extensions) or you have LiveCycle Reader Extensions (to add Reader Extensions in bulk), or something else again?

tomc13035375
tomc13035375Author
Participant
November 14, 2019

I have a plugin purchased from Evermap.com called AutoMailMerge.

It populates selected PDF form fields from spreadsheet data and saves an individual PDF from each row of data. If required, it will also email each individual form to each customer.

 

As previously said, for several years i have been using this plugin in Acrobat Pro when the form is already in Reader Extended format and have had no issues.

 

Hope this makes sense & thanks for your reply

T
Test Screen Name
Legend
November 14, 2019

Ok, well using a third party tool is likely to break Reader Enabling. That's what's supposed to happen, by design, because Reader Enabling is about selling Adobe software.

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