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February 6, 2020
Question

Reader file won't open and I've tried everything

  • February 6, 2020
  • 0 replies
  • 384 views

Adobe Acrobat Reader could not open 'XXX name of file' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).

 

MacAir - MacOS 10.13.6

 

I have uninstalled every version of Adobe, reinstalled Reader to version 2019.021.20061.

 

Some PDFs open, some don't. 

 

I scanned documents thru an HP Envy 4500.  I do that almost literally daily.  No problem till now so I'm really not feeling that it's the scanner.

 

Help!

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