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December 22, 2023
Question

Reader update error - Setup has detected that you already have a more functional product installed

  • December 22, 2023
  • 0 replies
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Attempting to install updated version on Windows 10 for Adobe Reader DC by pushing with a RMM tool. Using the exe file (ex AcroRdrDC2300620380_en_US.exe). It begins the install and then I get the error: Setup has detected that you already have a more functional product installed. Clearly, I am installing the newer version and not trying to downgrade.

 

I tried a couple of older versions as a base for testing and get the same result when trying to update to the latest version of Adobe Reader DC. 

 

Any idea why I am getting this error and how to resolve it?

 

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