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heather11731611
Participant
February 1, 2017
Question

Reader Update issue

  • February 1, 2017
  • 2 replies
  • 580 views

I went to open a pdf, and Adobe wants me to accept new licensing terms. I looked on my desktop, and the icon looks different. I definitely didn't change anything -at least not on purpose. I see here in these forums that the program automatically updates itself (yikes!!) but did it recently make such a large change that I have to accept new terms and conditions? The icon now on my desktop is Adobe Reader DC. I think I had Adobe Reader with a number before, but I'm not totally sure. It's just one of those things that's supposed to WORK, you know! I don't really like accepting new terms without reading, but YUCK - who wants to read that stuff. Is there some way to revert back to what I had before?

    This topic has been closed for replies.

    2 replies

    H
    heather11731611Author
    Participant
    February 2, 2017

    Here's the icon.

    Here's what I get when I try to open it (even though Reader has been on my machine forever):

    S
    sb116
    Participating Frequently
    February 1, 2017

    Hi Heather11731611,

    We recommend that you have the most updated and latest version of the application.

    Since with every new update, the security fixes are done and is highly recommended for your system security as well.

    Also, i am not sure the previous version of the application you were using, so you may refer to the link below and download the previous version that we have available other than latest one:

    Adobe - Adobe Reader : For Windows : Adobe Reader 11.0.08 security update - All languages

    Let me know if you need any other help with the application.

    Thanks,

    Supriya

    H
    heather11731611Author
    Participant
    February 1, 2017

    So did an update get pushed that would require me to accept terms and conditions all over again? I want to make sure I didn't get some weird virus. It seems very unusual to have to do that. And very strange that the icon to open the program looks different too!

          From: sb116 <forums_noreply@adobe.com>

    [email removed by moderator]

    Sent: Wednesday, February 1, 2017 11:13 AM

    Subject:  What happened to my pdf reader? Was an update pushed??

    What happened to my pdf reader? Was an update pushed??

    created by sb116 in Acrobat Reader - View the full discussionHi Heather11731611, We recommend that you have the most updated and latest version of the application.Since with every new update, the security fixes are done and is highly recommended for your system security as well. Also, i am not sure the previous version of the application you were using, so you may refer to the link below and download the previous version that we have available other than latest one:Adobe - Adobe Reader : For Windows : Adobe Reader 11.0.08 security update - All languages  Let me know if you need any other help with the application. Thanks,Supriya If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/9302620#9302620 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/9302620#9302620 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"  Start a new discussion in Acrobat Reader by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.  This email was sent by Adobe Community because you are a registered user.

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    S
    sb116
    Participating Frequently
    February 1, 2017

    Heather11731611,

    Please confirm the version you see when you open your Reader application that you are currently using.

    Also, help us with a screenshot of how the program icon appears.

    You may use the link below to attach the screenshot:

    https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

    Thanks,

    Supriya

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