Reader will not to open saved files.

Question

Help! saved documents will not open and all I am getting is a dialogue box "Adobe acrobat reader could not open"

AkanchhaS8194121 · Answer

Hey there!

Sorry to hear about the trouble opening PDFs.

The could you have been trying to open, where exactly it was saved? Locally on your system or on some online storage?

Try opening a different pdf which is saved in your system's document library or somewhere else.
If its your Reader isn't functioning properly, then Open Reader>help>check for update>reboot Reader
Still no luck? Navigate to Reader>Edit>Preferences>Security (Enhanced)>disable "Protected Mode at Startup" and "Enhanced Security">OK>Reboot Reader

Note: Changing the above security settings could pose security risks. We suggest you to turn it back On once you are done with testing.

Thanks,

Akanchha

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