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Peter29658973r3a7
Participant
April 30, 2023
Question

Reader windows 11 can not be installed

  • April 30, 2023
  • 4 replies
  • 1759 views

Hi,

I'm trying to install Acrobat Reader 64 on Windows 11. Downloaded the latest Version from the WebSite, McAfee deactivated, Firewall deactivated.

Now I start the installer with "run as admin". The installer will start but display an error "... initilisation ...". After click on the button the installer is removed from the download-folder.

Tried a lot of suggestions but without any success.

 

Any ideas, helps, tipps are welcome

kind regards peter

 

    This topic has been closed for replies.

    4 replies

    Meenakshi_Negi
    Meenakshi_Negi
    Legend
    May 1, 2023

    Hi Peter29658973r3a7 and Lori296603803tep,

     

    Thank you for your patience so far.

     

    The issue has been resolved now. Please try to download and install the Acrobat Reader application.

    Let us know how it goes.

     

    Thanks,

    Meenakshi

    Meenakshi_Negi
    Meenakshi_Negi
    Legend
    May 1, 2023

    Hi Peter29658973r3a7 and Lori296603803tep,

     

    Thank you for reaching out and reporting this.

     

    The links where you can download the Acrobat and Reader installers are currently experiencing issues. As a result, when you try to access those URLs, you may encounter 401 errors, and the installers are unavailable for download. This situation affects all the workflows that rely on obtaining the Acrobat and Reader installers. Rest assured that we are actively working on resolving this problem. We apologize for any frustration this may have caused.

     

    Thanks,

    Meenakshi

    L
    Lori296603803tep
    Participant
    April 30, 2023

    Thanks for this solution!  I had the same problem and your suggeestion work.

    T
    Test Screen Name
    Legend
    April 30, 2023

    For Windows 11, it might be easier to download from the Windows App Store.

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