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FranChessie
Participant
February 9, 2025
Question

Reader won't install because I have Acrobat Pro

  • February 9, 2025
  • 1 reply
  • 1237 views

I have the full version of Acrobat Pro installed on my computer but I'd like to also have a copy of Acrobat Reader. I'm wanting to suggest some changes in a proofing process with a client and they would need to use Reader. I need to see how it functions before I suggest it. 


I've downloaded the installer (AcroRdrSCADC2400520400_MUI.dmg) but I get the attached error messages during the install process that appears to tell me that it won't install because I already have a better pdf reader. (pics attached)

 

Thanks for any input.

    1 reply

    try67
    Community Expert
    try67Community Expert
    Community Expert
    February 11, 2025

    Unfortunately, this is no longer possible since Adobe unified the two applications. If you have two different versions then you might be able to do it, but not if it's the same one.

      J
      juliad4667648
      Participant
      April 17, 2025

      This is incredibly disappointing! How are we supposed to be able to test our forms before sending out?

        F
        FranChessieAuthor
        Participant
        April 17, 2025

        I wonder if we uninstalled Acrobat. Installed Reader then went back and installed Acrobat. I haven't messed around with this anymore. I was just wanting to try out functionality for proofs and adding comments for folks who don't have Acrobat. But I can totally see your need as valid. 

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