Reader X Printing Problem

Dear users,

Thanks for reporting the problem.

Since majority of users reported the problem on Form based PDF document, we tried certain experiments at our end on both Win and Mac and could not find any issue and things worked all fine. May i request you to please answer the following questions wrt the isses faced by you.

1) Are you using Acrobat or Reader?

2) What is the version of Acrobat or Reader you are using? The latest version is 10.1.1 and I would request you to keep the application up-to-date. You may do so by going to Help-->Check for updates. Kindly report back if the issue is fixed or not after the update.

3) Do you see the issue occuring with specific pdf documents or all pdfs? Could you share your pdf documents at atulagar@adobe.com

4) what is the make of the printer? what is the make of the driver?

5) What is the exact nature of the issue? print does not come? or Do you see any error dialog while printing? or anything else?

Thanks for your valuable time and we look forward to your responses. You may post your reponses in forum itself and may send the pdfs to my e-mail id.

Thanks,

Atul Agarwal

Adobe Systems

I use Mac OS X 10.6 and have had this problem for several months - if I recall correctly, it predates Reader X. In my situation, the problem occurs on files that were created from a pdf form that I am able to fill in and save: other pdf files print fine. The work-around has been to open and print the file using Preview. This is always sucessful. However, I need to be sure not to modify the file within Preview, since the saved data will then no longer be visible in Reader. I have also used the Print as Image solution recommended by Adobe, with success on the few occassions I used it.

suddenly can;t print any pdf docs. was using reader 8, then 9 ... with 9 reader said i had to install prionter but refused to do so ... no help online anywhere.... then i saw reader 10 so tried that .. figgered newer version wold solve old problem ... now i can get to printer dialog ... select stuff .. click print ... zippo-nada-nothing AT ALL happens. printer is officejet  7210 which has been JustFine (tm) for years.  other pgms print as usual .. should i back up to reader 7? or just to 8?  perhaps reply to come in registerd email addrs? as well as here ?  i suspect there are some others w/same problme .. moare than the above ppl

Message was edited by: oscarbfrog

Same problem with home computer. When I try to print a PDF document, the print dialog box doesn't "see" my printer. I tried uninstalling X and reinstalling the previous version of Reader (9.4.0) with no improvement. So I reinstalled Reader X and unchecked the "Open in Protected Mode" box under the Edit/Preference/General tab, which is one suggestion I've seen on this forum.

So I'm still stuck not being able to print anything from Reader.

Does anyone have a fix???

I am using MacOS10.5.8 and have also had problems with printing in Reader X.  I followed the "Quick Fix" advice to click "advanced" in the print dialog and select "print as image."  In about 1 of 12 attempts to print a page it worked.  The rest of the time the application quit.  This never happened before Reader X.  I tried to go back and download version 9 again but was prompted that 9 was not available for my operating system.  Again, if anyone has the answer, please reply.