Request signatures still missing from app on the latest update

not even a response?

i spoke with your chat support team almost 48 hours ago who claimed they would return our call, so far nothing

the chat support team tried to tell me "Sign" isnt included with Acrobat Reader Pro while it is clearly stated its included here https://www.adobe.com/uk/acrobat/pricing.html#:~:text=Acrobat%20Pro%20includes%20everything%20in,customisation%2C%20among%20many%20other%20tasks.

this is very poor adobe.