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July 11, 2017
Answered

Reset Autorication

  • July 11, 2017
  • 1 reply
  • 649 views

Authentifizierungsfehler: Das Benutzerkonto, mit dem sie sich einloggen möchten, wird auf zu vielen Geräten verwendet. BraunNatalie@web.de Ich kann die Bücher nicht mehr lesen. Danke Natalie Burgard

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    Correct answer AkanchhaS8194121

    Hi Natalieb69441248,

    Sorry for the delay in response to your query.

    As the error message said, the user account is used on many devices. In this case you need to Sign Out from the other devices which are not in use.

    Do you see an option to "Sign me out from other devices" on the screen? If yes, then select that and proceed.

    As I assume you are working with free application Adobe Reader DC so if you keep getting the authorization error the use a different Adobe ID to "Sign In".

    Regards,

    Akanchha

    1 reply

    AkanchhaS8194121
    AkanchhaS8194121Correct answer
    Legend
    August 6, 2017

    Hi Natalieb69441248,

    Sorry for the delay in response to your query.

    As the error message said, the user account is used on many devices. In this case you need to Sign Out from the other devices which are not in use.

    Do you see an option to "Sign me out from other devices" on the screen? If yes, then select that and proceed.

    As I assume you are working with free application Adobe Reader DC so if you keep getting the authorization error the use a different Adobe ID to "Sign In".

    Regards,

    Akanchha