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Participant
November 13, 2021
Question

return rtf to pdf

  • November 13, 2021
  • 2 replies
  • 2294 views

I have files that were originally pdf; recently changed to rtf and I can't open them anymore like I used to. What to do?  They were changed suddenly and without my knowledge!

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    2 replies

    Nancy OShea
    Community Expert
    Community Expert
    November 13, 2021

    That seems highly unlikely.  Computers can't just magically change files from one type to another.  You would need to consciously convert the documents yourself. Also PDF is nothing like RTF and vice versa. 

     

    It seems more likely to me that your computer is associating PDF files with some other app or service besides Acrobat which is a dedicated PDF viewer.

    Which operating system do you have?

    Which version of Acrobat do you have?

     

     

    Nancy O'Shea— Product User & Community Expert
    Participant
    November 15, 2021
    Thank you for your answer to my dilemma. I use Win10 and I have used Adobe Acrobat DC for years and never had this issue before. The files I am accustomed to be able to open whenever I needed them simply don't open anymore. Adobe puts up the message: Adobe Acrobat Reader could not open 'Blood Sugar Chart.rtf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).
    One file I use frequently I named "All about my babies" which has lots of information about my 3 furbabies. I can't open it anymore and that is really upsetting!

    I really hope you can help me! I suspect something happened in an update possibly but I really am at a loss. I am not as tech savvy as most kids these days. I think I am doing good at 69 years old but now my old pc just might be going before I do...😖
    Nancy OShea
    Community Expert
    Community Expert
    November 15, 2021

    If they are indeed RTF files, you can read them in Microsoft Word,  Windows WordPad or Open Office.

     

     

     

    Nancy O'Shea— Product User & Community Expert
    John T Smith
    Community Expert
    Community Expert
    November 13, 2021

    When you post a question you always need to tell the program you are using
    There are MANY programs in a full subscription, plus other non-subscription programs
    Please post the exact name of the Adobe program you use so a Moderator may move this message to that forum

    Participant
    November 15, 2021
    Thank you. I use Win10 and Adobe Acrobat Reader DC