Save and Email PDF

Forum|Forum|7 years ago
September 27, 2018
5 replies
1639 views

Hi, I created a form using Adobe Acrobat X Pro with a Save and Email button on the form. I've sent the form to an individual to complete then click the Save and Email button; however, the individual receives an error message. In order for me to receive an editable version is there a fix for this issue?

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Correct answer Test Screen Name

This is as designed. Reader X can't email this form unless it is saved with extended rights. But I believe this restriction was done away with for forms make in Acrobat X BUT NOT FORMS MADE IN LIVECYCLE DESIGNER which is included with Acrobat X.

T

Test Screen Name

Legend

Yes, DC is the current version. Older versions were called Adobe Reader, but current is Acrobat Reader.

T

Test Screen Name

Legend

As I mentioned, save it with extended rights in Acrobat. So long as it isn't an XFA form, should work.

R

rh42607590Author

Known Participant

So by saving the document as a Reader Extended Pdf/Enable Additional Features, the user can click the 'Save and Email' button on the form OR go to File/Save As/PDF/Name File and attach to email?

T

Test Screen Name

Legend

Probably, but best to test it yourself with Reader X on a spare computer, unless you are happy for the user to try and perhaps fail.

T

Test Screen Name

Legend

Why is the end user running 7 year old software when they can get the current version for free?

R

rh42607590Author

Known Participant

Good question - I do not know. It could be because of company restrictions to install software. Is Acrobat Reader DC the latest version? Back to the original question - Is there a work around solution?

T

Test Screen NameCorrect answer

Legend

This is as designed. Reader X can't email this form unless it is saved with extended rights. But I believe this restriction was done away with for forms make in Acrobat X BUT NOT FORMS MADE IN LIVECYCLE DESIGNER which is included with Acrobat X.