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Participant
January 7, 2022
Answered

Save-as dialog box

  • January 7, 2022
  • 1 reply
  • 351 views

This is an ongoing issue that is being ignored. I will start a new post every time it recurs because Adobe is not making any attempt to fix it.

Unchecking the 'show online storage when saving files' only works while Adobe is open. It does not retain that setting and has to be done every time we reopen the application.

The problem goes away on its own for no known reason.

It then returns for no known reason.

This has been ongoing for several years now.

 

Fix this properly. It should not be such a hassle.

Remove the online storage when saving files option completely if that is what needs to be done. It is easier to drag and drop files later than to go through the hassle of an ongoing, on and off again bug.

This topic has been closed for replies.
Correct answer Amal.

Hi Ron

 

We are sorry to hear that. The planned update for Adobe Acrobat/Reader DC version 21.11.20039  is now available. Please update the application from the help menu > Check for updates  and reboot the computer once.

You may also download the patch manually from the link https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html  and see if that works for you.

 

For more information about the new release please check the help page https://helpx.adobe.com/acrobat/using/whats-new.html

 

Let us know if you experience any trouble and need more help

 

Regards

Amal

1 reply

Amal.
Amal.Correct answer
Legend
January 12, 2022

Hi Ron

 

We are sorry to hear that. The planned update for Adobe Acrobat/Reader DC version 21.11.20039  is now available. Please update the application from the help menu > Check for updates  and reboot the computer once.

You may also download the patch manually from the link https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html  and see if that works for you.

 

For more information about the new release please check the help page https://helpx.adobe.com/acrobat/using/whats-new.html

 

Let us know if you experience any trouble and need more help

 

Regards

Amal