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D
Don5E44
Participant
October 15, 2021
Question

Save As function not working.

  • October 15, 2021
  • 1 reply
  • 340 views

For the last two days, the Save As function has not worked.  The smaller window opens, but it remains blank:  no selection of recent directories and no action buttons.

This topic has been closed for replies.

1 reply

Amal.
Amal.
Legend
October 18, 2021

Hi there

 

Hope you are doing well and sory to hear that. As described the save as window is blank.

 

Please go to Edit (Win), Adobe Acrobat (Mac) > Preferences > General > Uncheck 'Show online storage when saving the file ' and 'Show online storage when opening the file' > Click OK and reboot the computer.

 

Also make sure you have the recent version 21.07.20099 installed. Go to Help > Check for updates .

 

Regards

Amal

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