"Save As" problem

Question

Adobe “Acrobat Reader DC” "Save As" function won't pull up the “file explorer” window when the “choose another folder" button is clicked, it just goes nowhere and returns to the file?  I end up saving in one of the "Recent" locations and then going to file explorer and moving it from that location to where it should be.  What's wrong?  I have re-installed Reader several times and changed several Preference setting back and forth to no avail.

sangrover · Accepted Answer

Hi, Please try navigating to Reader>Edit>Preferences>Security (Enhanced)>disable "Protected Mode at Startup" >OK>Reboot Reader and now try the same workflow. Let me know if it works. Regards,Sandeep

sangrover · Answer

Hi,Thanks for reaching out to us. Can you please provide the following details :  1. Version of your Reader. Go to Help > About Adobe Acrobat Reader DC.2. Version of your OS.3. Do you see the platform dialog being launched once you click on "Choose a Different Folder..." ? If yes, can you share a snapshot. Regards,Sandeep

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