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Participant
September 13, 2019
Question

Saved A File As PDF From Web Page on my Infinix phone But File Size is 0kb

  • September 13, 2019
  • 1 reply
  • 2054 views

I tried to save a PDF document on a web page but after clicking on print button on the web page, it will bring out the "Save as PDF option"  and I clicked on PDF to download it, it will bring where to save the document n if need to change the file name, after that I click on Save button. But in the download file, the file size will be '0 byte' which can't be opened and bring out the error message" the document is empty". But if I try several times or any other days, I will just notice that luckily one of the saved file will bring out the file size. My concern is that" how can I save it as PDF file once and for all with getting "0kb". I used chrome as browser. Case ID: ADB-8911557-R3R0

 

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    1 reply

    Bernd Alheit
    Community Expert
    Community Expert
    September 13, 2019

    How does you create the PDF file? Acrobat Reader can't create PDF files.

    kolexbabaAuthor
    Participant
    September 13, 2019
    Bernd, thanks for the prompt respond. I just wanted to save a document/page from chrome browser as a PDF and after saving it , in the download file on my phone the file size will read 0kb and if I try to open like that using Adobe Acrobat reader it will read" document is empty 0kb" and if I try open it with WPS it will read " File format not supported"
    Bernd Alheit
    Community Expert
    Community Expert
    September 14, 2019
    Acrobat Reader can't display anything when the file is empty.