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veronicaw92108155
Participant
August 15, 2019
Question

Saving a PDF Form on a MAC

  • August 15, 2019
  • 1 reply
  • 738 views

Hello Everyone!

I hope you are well.

I have a PC > Acrobat XI Pro > created a Form with text and drop-down fields.

I wanted my colleagues to fill it out > save it it so clients could not see the form fields (but see the answers), and still have the clients access links that I created for 'more information' that link to outside websites.

1. It works perfectly for my PC users to go to File > Save As Other > Reader Extended PDF > Enable Adding Text in PDFs (that are not forms)...

2. For my MAC users, nothing seems to work for them.

I was told by Adobe Chat Support to;

1. Download Reader DC > choose File > Save A Copy and rename the file.

Which has not worked for us.

> > > Does anyone have a suggestion on how I can get this to work just as easily on MAC as it does on PC?

Much appreciated!

Veronica

This topic has been closed for replies.

1 reply

Amal.
Legend
August 16, 2019

Hi Veronicaw

Apologies for the trouble caused, as stated above you have Acrobat XI Pro and experiencing issues while saving a form on Mac, Correct?

Acrobat XI is an end of support product, It is recommended to upgrade to the latest version available to get the benefits of the latest functions and improved security measures.

To know more about the end of support product please refer to the link -  End of support for Adobe Acrobat XI and Reader XI

Let us know if you need more information

Regards,

Amal

veronicaw92108155
Participant
August 16, 2019

Hello Amal,

I appreciate your response!

And I apologize for referencing so many different versions of Adobe!

I have Adobe Acrobat XI Pro on a PC and my end user has Adobe Acrobat DC for MAC.

I have tried reading all the support links and used the chat function which is why I am on here to see if someone else has had the same experience - and found a solution - lol!

Thank you!

Veronica