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May 23, 2017
Question

Saving or opening documents from mapped network drive

  • May 23, 2017
  • 0 replies
  • 270 views

When trying to save or open a document to the recent locations in Acrobat DC, I get an error message stating the location is no longer available. This is affecting multiple machines. What I've done so far:

-Verified user permissions on the network share

-Reinstalled Acrobat

-Tried different user profiles

-Tried different computers

I am able to save them if I go into the Windows explorer window and drill down to the specific location but this can be very time consuming depending on how deep the file is.

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